Soft Innovation
Meet the digital team behind the garage.
Explore individual AutoModu role profiles: what each specialist handles, where it helps a workshop, which skills it brings and when a person takes over.
AutoModu employee catalogue and workflow
Actual product captures show the digital employee directory, role orchestration and workflow controls.
Digital workforce catalogue with role profiles and access states.
Workflow templates and orchestration for garage, mobile mechanic, network and platform roles.
Visual workflow showing connected automation steps and the workflow editor.
Meet the AutoModu digital team
Governor · Workshop operations lead
Keeps delegated workshop work visible, prepares operational briefings and routes exceptions to the person responsible.
Ella · AI Receptionist
Handles inbound calls, captures booking and quote requests, and gives garage staff a useful summary for follow-up.
Reminders Clerk · Customer follow-up specialist
Prepares MOT, service and booking reminders from the customer and vehicle records available to the garage.
Marketing Agent · Campaign and content specialist
Turns agreed garage insights into reviewable social, email and SMS campaign drafts.
Credit Controller · Accounts follow-up specialist
Surfaces invoice follow-up context and prepares courteous payment reminders for review.
Parts Buyer · Parts coordination specialist
Flags likely parts needs from upcoming work so a person can check availability and authorise a purchase.
Open an employee profile
Each profile explains the role, its skills, best-fit work and human handoff.
What a digital employee does
Each profile describes a software specialist configured for one part of a garage operation. It follows agreed instructions, works with selected customer, vehicle or job records, and uses only the tools enabled for its role. It can complete repeatable steps or prepare work for review, then record what it did.
The roles make day-to-day jobs easier to see: Ella captures calls and booking requests; Reminders Clerk prepares customer follow-up; Marketing Agent drafts campaigns; Governor organises queues and exceptions; Credit Controller prepares account follow-up; Parts Buyer flags likely requirements for upcoming jobs.
A digital employee is not a human member of staff and does not make every decision on its own. Garage staff choose its permissions, approve consequential actions and handle exceptions. The available work depends on each garage’s connected systems, instructions and access settings.
What needs to work better?
Bring us the difficult handover, the crowded inbox or the system your team has outgrown. We will help you define the next step.