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Built platform · UK private healthcare directory

Find a local service. Keep the listing current.

Clinic Hub is a UK directory for finding private pharmacies and healthcare services by postcode, with provider profiles and listing management.

Project in brief

Who it serves

People searching for local private pharmacy and healthcare services, and providers who maintain their own listings.

Relationship

Soft Innovation product · clinic-hub.co.uk

Our role

Product design and software delivery

Scope

A live UK healthcare directory with postcode and service search, public provider profiles, and a separate workspace for listing owners.

The problem

People looking for a local service need more than a list of names: they need to understand what each provider offers and how to contact them. Providers also need a practical way to maintain that information without asking a developer to change every listing. Clinic Hub connects public search and profiles with a dedicated owner workspace.

The solution

Clinic Hub is a public directory for finding private pharmacy and healthcare services in the UK. Visitors can search by postcode or service, compare provider information and open a profile before making contact. Providers use a separate workspace to keep their listing current, while directory staff manage the wider catalogue. Clinic Hub is the live service at clinic-hub.co.uk.

What we built

Postcode and service search

The public directory helps visitors discover providers around a location and the service they need.

Public provider profiles

Provider listings bring service and contact information together in a public profile.

Provider workspace

Owners can manage their listing and follow its account or subscription state.

Content and directory tools

Editorial and platform administration support day-to-day updates.

Role boundaries

Visitors, listing owners and administrators have separate permissions.

How it works

  1. Search around a location

    A visitor starts with a postcode or the service they want to find.

  2. Review provider profiles

    Visitors check service and contact information before making an enquiry.

  3. Maintain the listing

    Providers update their public details through the owner workspace.

  4. Oversee the directory

    Staff maintain content and directory workflows through separate tools.

What this supports

A useful local search

Let visitors narrow a directory by postcode and the service they need.

More context before contact

Bring provider services, contact details and opening information into a dedicated profile.

Provider-owned updates

Give listing owners a separate place to maintain their public information.

Intelligence and responsibility

Structured discovery context

Service, location and provider information give the directory a useful foundation for connected search and operational assistance.

Responsibility and limits

The directory supports discovery and provider information. Clinical decisions remain with qualified professionals, while owner access and subscription workflows follow their configured account permissions.

Why this matters

Clinic Hub connects the visitor’s search with the provider’s ability to keep the information current.

What needs to work better?

Bring us the difficult handover, the crowded inbox or the system your team has outgrown. We will help you define the next step.